Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy. We stand behind our goods that are inspected to assure customers are to be satisfied with them. Each request will be treated fairly and reasonably. We believe when treating our customers evenly and respectfully that they are fair and polite with us.
Shipping by Courier
Standard delivery takes 2-7 business days ( peninsula ) and 5-14 days (Sabah/Sarawak/ international) from the time that your order date. (excluding Saturdays, Sundays & Public Holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.
Highendexpert are not held responsible for:
- Mistakes made by postal service
- Wrong addresses given by customers
- Damage to orders by postal service
- PO box issues
- Stolen packages after delivery